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Key takeaways
- State the licence class, tickets and combination types explicitly — drivers filter on them.
- Publish the roster and pay basis; ads without either attract fewer qualified applicants.
- Describe the work realistically: corridor, drops, load types and typical shift length.
- Keep screening criteria job-related and consistent across applicants.
Lead with the licence and the work
Drivers scan for the licence class first. Say exactly what is required — for example HC with a current work diary, or HR plus a forklift high risk work licence — and separate 'required' from 'desirable' so applicants can self-assess accurately.
- Licence class and any minimum experience on the combination
- Tickets such as dangerous goods, construction induction or high risk work licences
- Trailer or equipment types the role involves
- Whether the operator is fatigue-accredited
Be transparent about roster and pay
Ads that publish the roster pattern, shift window and pay basis consistently attract better-qualified applicants. Where you cannot publish an exact rate, publish the basis — hourly, cents per kilometre, or an agreement rate — and the applicable award or agreement.
The Fair Work Ombudsman publishes award summaries and pay guides for road transport and distribution work. Confirm minimum entitlements before advertising a rate.
Describe the work honestly
Overstating conditions creates early turnover. Describe the corridor or delivery area, typical drops per shift, load handling involved, and whether nights or weekends are part of the roster.
Screen fairly and consistently
Apply the same job-related criteria to every applicant, keep records of why candidates progressed or did not, and make sure any medical, licence or driving-history checks are relevant to the role and handled in line with privacy obligations.
Recruitment, work health and safety and Chain of Responsibility obligations interact. Seek qualified advice before setting policy.
Respond to applicants
Transport candidates often hold multiple applications at once. A same-week response, even a decline, protects your employer brand and materially improves acceptance rates on the offers you do make.
Sources and review
Last reviewed by the Aussie Transport Jobs editorial team.
Coverage: Australia-wide; workplace obligations differ by state and by the applicable award or agreement.
Limitations: This guide is general information for employers and is not legal or employment advice. Confirm obligations with the Fair Work Ombudsman or a qualified adviser.
Official sources
- Fair Work Ombudsman (opens in a new tab)
- Fair Work Ombudsman — Road Transport and Distribution Award (opens in a new tab)
- Safe Work Australia (opens in a new tab)
- NHVR — Chain of Responsibility (opens in a new tab)
This guide provides general information only. Licensing, safety, employment and training requirements can change and may differ between states and territories. Confirm current requirements with the relevant government authority or qualified provider.
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